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Privacy Policy

The website owner, INLINGUA, S.L., with registered office at C/ Prat de la Creu, 30 bx –AD500- ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA), is committed to protecting the privacy of users who access this website and/or any of its services. Use of the website and/or any services offered by the website owner implies the user’s acceptance of the provisions contained in this privacy policy and agreement to have their data processed in accordance with its stipulations. Please note that, though there may be links to other websites on our website, this privacy policy does not apply to the websites of other companies or organisations to which the user may be redirected. The website owner is not in control of the content on third parties’ websites and does not accept responsibility for these websites’ content or privacy policies.

Privacy FAQs

In accordance with Qualified Act 29/2021 of 28 October on Personal Data Protection (QAPD) and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), here are the details of how your personal data is processed:

1. Who is the data controller for the processing of your data?

The website owner, whose details appear at the start of this legal notice, is the data controller.

2. For what purpose do we process your personal data?

  • We process the information you give us in order to provide our services and products and charge for them.
  • If you provide your consent, we may also process your data to send you information on our activities, products or services.

3. For how long will we keep your data?

The personal data you provide will be kept for as long as you are a user of our services or you wish to receive information on them, and after that, for the established period required to comply with our legal obligations.

4. What is the legal basis for processing your data?

The legal basis for processing your data is the consent you provide. When information is sent to us by minors under the age of 16, it is understood that it has been sent with consent from their legal representatives. If this is not the case, the legal representative must notify us of this as soon as possible.

5. To whom will your data be passed on?

Your data will not be passed on to third parties, unless required by law or necessary in order to fulfil the processing purpose.

6. What are your rights when you provide us with your data?

  • Anyone has the right to receive confirmation regarding whether or not we are processing their personal data.
  • You have the right to access your personal data, to request to have inaccurate data rectified or, if applicable, to ask for the data to be deleted for reasons including the data no long being necessary for the purposes for which they were collected.
  • In certain circumstances, you may request a restriction of the processing of your data; in this case, we will only keep them for the exercise or defence of legal claims, or for administrative, fiscal and accounts management connected to the services provided.
  • In certain circumstances, and for reasons relating to your particular situation, you may object to the processing of your data. In this case, we will stop processing them, unless there are compelling legitimate grounds for the processing or for the exercise and defence of legal claims.
  • You may also request data portability.
  • Finally, you may lodge a claim with the competent data protection authority.

7. How can you exercise your rights?

Sending us a written document along with a copy of an identification document to our physical or electronic address.
Identifying details of the responsible entity:
INLINGUA, S.L.
L-706401-D – C/ Prat de la Creu, 30 bx – AD500 – ANDORRA LA VELLA – PRINCIPALITY OF ANDORRA
Tel. +376 80 70 60
Email: protecciodades@inlingua.ad

Details of our DPO: FERRAN COSTA, public appointment date 10/01/2024 at APDA with Resolution Number: APD-2022-000017.

8. Who is the data protection officer?

The data protection officer (DPO) is the person who oversees data protection policy compliance at INLINGUA, S.L., making sure personal data is processed appropriately and people’s rights are protected. Their duties include dealing with any queries, suggestions, complaints or claims from the people whose data is processed.

You may contact our data protection officer by writing to C/ Prat de la Creu, 30 bx –AD500- ANDORRA LA VELLA (PRINCIPALITY OF ANDORRA), or to the email address: protecciodedades@inlingua.ad.

Details of our DPO: FERRAN COSTA, public appointment date 10/01/2024 at APDA with Resolution Number: APD-2022-000017.

9. How have we obtained your data?

The personal data we process comes from you. You guarantee that the personal data you provide are accurate, and you are responsible for notifying us of any changes. The data requested or marked with an asterisk are mandatory so that we can provide you with the requested service.

10. What data do we process?

The categories of data we may process are:

  • Identifying data.
  • Postal or email addresses.

Other data requested in our forms. These data are limited, as we only process the data necessary for us to provide our services and manage our activity.

11. Do we use cookies?

We use cookies when you browse our website, with your informed consent. The user may configure their browser so that it notifies them when cookies are used, and to stop them being used. For more information, please see our cookies policy.

12. What security measures do we apply?

We apply the measures established in Article 35 of the QAPD (Security and confidentiality of processing) and in Article 32 of the GDPR (Security of processing). Therefore, we have adopted the security measures necessary for guaranteeing a level of security appropriate to the risk inherent in the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the systems and processing services.

13. Some of these measures include:

  • Informing staff of data processing policies.
  • Creating regular security backups.
  • Controlling access to data.
  • Permanent, regular verification, supervision, evaluation and assessment processes.