These standard terms and conditions for the provision of online learning services (“terms”) will apply in all cases, except for variations by express agreement and accepted in writing by both parties.
inlingua, SL (“inlingua Andorra”) offers online learning services (“services”) provided to users (“user”) through an inlingua Andorra center (“center”) or directly. The terms and conditions govern what inlingua Andorra online learning services are and how they are provided. In addition, the terms govern the privacy of data submitted by the user to obtain the services.
For the services reserved and delivered to the center, the general terms and conditions of the center apply, in addition to the terms included here, and are distributed directly to the user. In the event of conflicting provisions between the terms and the general terms and conditions of the center, the provision of the terms will have priority, unless explicitly stated otherwise in the terms.
1. Access to services
1.1. Place of provision of services
Use of the services is made exclusively online. The user has a free choice of location to learn. The center can combine the offer with additional local services.
1.2. Use of services
To access the services, the user must register and book following the instructions of the center or as described on the inlingua Andorra website. Each user will be assigned a personal name and password that will allow them to access the services.
By using your username and password, the User can access the services 24 hours a day, 7 days a week. inlingua Andorra and its suppliers may have to interrupt the services or part of the services due to maintenance tasks. The user accepts this possible lack of temporary access to the services without any kind of compensation.
inlingua Andorra is not responsible in the event of difficulty in accessing the services if the user does not have the minimum technical requirements described on the inlingua Andorra website.
2. Confidentiality- protection of personal privacy
inlingua Andorra complies with the General Data Protection Regulation of the European Union (officially) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repeal of Directive 95/46 / EC).
inlingua Andorra will make every effort to ensure that the services made available to the user comply with technical standards and security regulations. To protect the confidentiality of the user’s personally identifiable information, inlingua Andorra and its suppliers use sophisticated security techniques and procedures, which include daily security and vulnerability scans, software audits, firewalls and data encryption (Secure Socket Layers). inlingua Andorra makes every effort to protect this data against loss and unauthorized access.
inlingua Andorra is generally not liable for any direct or indirect damages, accidents, compensation for penalties, secondary damages, personal injury or any other damages —in particular, damages caused as a result of the loss of use or damages related to the use of the services—, nor of the delays related to the use of the website or the impossibility of using it.
If the user detects a fraudulent charge by inlingua Andorra in their customer account, they must contact inlingua Andorra (see contact details in section 15). The user must immediately notify this credit card provider of this charge, in accordance with their standard procedures.
Despite these security procedures and practices, as is the case in all computer networks connected to the Internet, inlingua Andorra cannot guarantee the security of the user’s personal information or any other information provided via the Internet, and will not be responsible. of security breaches. No internet transmission method or electronic storage method is 100% secure. Therefore, inlingua Andorra cannot guarantee its absolute security.
3. Protection of children’s information
inlingua Andorra is committed to protecting the privacy of children. This and all inlingua Andorra websites are general audience sites and are not designed or intended to attract children under the age of 18. inlingua Andorra does not compile or request personal information from anyone who knows that inlingua Andorra is under the age of 18, nor does it send them requests for personal information, unless inlingua Andorra first obtains the permission of the parent legal of this child.
4. Registration and personal profile
By registering online, the user agrees to provide accurate, precise, up-to-date and complete personal information, as required in the registration form. In particular, the user agrees not to create a false identity. The user agrees to update, which will be necessary from time to time, the details provided at the time of registration, without delay.
The rights of access and use of the services are strictly personal and non-transferable. The user is recognized by an identifier and a password for which he is completely responsible. The user agrees to keep the constituent parts of the identifier secret and not to disclose it to anyone.
When personal information is requested from the user, the information requested is necessary for the execution of the Andorra language services. In particular, inlingua Andorra respects the privacy of the user and does not sell, rent or market the user’s name or personal data to other organizations or use them for marketing purposes. When the user is asked for personal information for other purposes, inlingua Andorra will do so only if the user has given his consent for the processing of his personal data or will inform him of the legality of the processing.
User’s name and surname, username, password, e-mail, telephone, sex, date of birth, country (code), address, address 2, province, the region, interface language (code), time zone and Skype name will be posted in the user profile (if provided), which will be available only to the administrator or a supervisor of the ‘company.
inlingua Andorra uses the information compiled by:
- Delivering the services and products that the user has requested and adapting them to their needs (invoicing, identification and authentication).
- Managing the user’s account and provide customer service.
- Contacting the user regarding their use of the services.
- Researching to achieve an overall improvement in the content and functionality of the services and the Website.
- Enforcing the terms and conditions of inlingua Andorra.
- Managing the business of inlingua Andorra.
- Performing functions explained to the user at the time of compilation.
- Accessing to personal information.
If the user’s personally identifiable information changes or if the user no longer wishes to enjoy the services, he may correct or modify some of his personal information on the information page of his account. The user can request the deletion of their account by contacting the inlingua Andorra customer service or the center. If a user account is deleted at the request of the user, no refunds will be made for unused services. User data will not be retrieved at a later date. inlingua Andorra will retain the user’s information while the user’s account is active or, if necessary, to provide services to the user, comply with the legal obligations of inlingua Andorra, resolve disputes and enforce the agreements of inlingua Andorra. The user’s account will remain active even if the user’s subscription to the Andorra language services has expired.
5. Who does inlingua Andorra share user information with?
inlingua Andorra may provide the user’s personal information to companies that offer services that are necessary for inlingua Andorra to carry out its commercial activities, such as processing the user’s payment or offering customer service. These companies are authorized to use the personal information of the user only if necessary to provide these services.
inlingua Andorra may provide the user’s personal information to the local center operating nearby or in its location area.
To guarantee the quality of the inlingua Andorra services, it can provide the results of the user’s location, his/her progress and achievement and the results of the user’s activity to create pedagogical reports for the inlingua teacher. Andorra assigned to the user.
inlingua Andorra may also disclose user’s personal information as required by law, such as to comply with a subpoena or similar legal process and / or when inlingua Andorra believes in good faith that disclosure is necessary to protect its rights. inlingua Andorra, protect the security of the user or the security of others, investigate fraud or respond to a request from the Government.
If inlingua Andorra is involved in a merger, acquisition or sale of all or part of its assets, the user will be notified by email and / or by a prominent notice on the website of any change in ownership or use. of the user’s personal information, as well as any options that the user may have with regard to their personal information.
inlingua Andorra may also disclose the user’s personal information to a third party with the user’s prior consent.
7. Log files
As with most websites, inlingua Andorra automatically collects certain information and stores it in log files. This information includes Internet Protocol addresses as well as browser, Internet service provider, landing / exit pages, operating system, date / time mark, and click-flow data. Occasionally, inlingua Andorra may connect personal data to the information collected in the inlingua Andorra registration files, if necessary, to improve the service to individual users. However, inlingua Andorra mainly uses this information without connecting it to individual users, to analyze trends, manage the website or track the use of various functions within the website.
8. Abusive behavior
If a user shows disrespect towards the participants of the online learning services or carries out any aggression towards a teacher or other students, the service will be cut off immediately without the right to a refund.
9. Links to other websites
The inlingua Andorra website contains links to other websites. inlingua Andorra is not responsible for the privacy practices of these sites. inlingua Andorra recommends that the user be careful when leaving the inlingua Andorra website and read the privacy statements of any website that collects personally identifiable information. This privacy statement applies only to information collected by the inlingua Andorra website.
inlingua Andorra may post user testimonials on its website that may contain personally identifiable information. The publication of testimonials is subject to the prior written consent of the user. If the user wishes his / her testimony to be deleted, he / she must contact the inlingua Andorra customer service (see contact details in section 15).
11. Communication from the website
The user may unsubscribe at any time from any promotional email sent from the inlingua Andorra website, simply by clicking on the unsubscribe link included at the bottom of each email sent by inlingua Andorra.
inlingua Andorra will send the user announcements only related to the service when necessary. For example, if the service is temporarily suspended due to maintenance, inlingua Andorra may send an e-mail informing the user.
In general, the user may not choose not to receive these communications, which are not of a promotional nature. If the user does not wish to receive them, he / she has the option of deactivating his / her account.
12. Content of the services
The educational services provided by inlingua Andorra are outlined at www.inlingua.ad.
inlingua Andorra will continuously monitor its privacy practices and continuous compliance with the directive and the terms.
If inlingua Andorra makes material changes to these terms and conditions, it will notify the user by e-mail or post a prominent notice on its website before the change takes effect. inlingua Andorra advises the user to periodically review this page for the latest information on their privacy practices.
15. Contact inlingua Andorra
For questions about this policy or about privacy practices, contact inlingua Andorra: inlingua, SL, carrer Prat de la Creu, 30, AD500, Andorra la Vella (Andorra), tel. (+376) 80 70 60. (+376) 80 70 60.
16. Law and jurisdiction
These terms will be governed by and construed in accordance with Andorran law.
Any dispute related to these terms will be subject to the exclusive jurisdiction of the Andorran courts.